Returns

WE GLADLY ACCEPT RETURNS AND EXCHANGES

Contact us within: 14 days of delivery
Send items back to us within: 30 days of delivery

Millikin Ceramics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders

CONDITIONS OF RETURN

Buyers are responsible for return postage costs. If the item is not returned in its original condition, a refund may not be issued and the buyer is responsible for any loss in value.